Your privacy is our
top priority

kh999 ("we", "our", "platform") operates a reliable online cricket betting and casino service for users in Bangladesh. This privacy policy ("policy") explains how kh999 collects, uses, stores, and protects your personal information.

When you visit the kh999 website (kh999.cam), create an account, or use any of our services, you are considered to have accepted the terms of this privacy policy. If you do not agree to these terms, please refrain from using our services.

This policy applies to the following:

• Access to all pages of the kh999.cam website
• User account registration and management
• Financial transactions and payment processing
• Customer support and live chat assistance
• Promotional offers and bonus programs
• Site access from a mobile browser or any device

In this policy, "personal information" refers to any information that can directly or indirectly identify you. We respect your privacy and are committed to protecting your information.

kh999 collects your information only for necessary and legitimate purposes. We collect information from two main sources: information you provide directly, and information collected automatically through your use of the service.

Information you provide

Information you provide when registering an account and using our services:

• Full name and date of birth
• Email address
• Residential address
• Payment information (bKash, Nagad, Rocket, or Upay number)
• Documents provided for identity verification (national ID card or passport)
• Messages or information you share when contacting customer support
• Information provided in promotional forms

Automatically collected information

Certain technical information is collected automatically while you use kh999:

• IP address and device identifier information
• Browser type and version
• Operating system
• Date, time, and duration of site visits
• Which pages you visited and how you navigated
• Referral URL (where you came from before arriving at the site)
• Information collected through cookies and similar tracking technologies
• Betting and gaming activity logs

Financial transaction information

Payment information required during deposits and withdrawals is collected. We do not store full bank account numbers or card numbers — only the information needed to verify transactions is retained.

The kh999 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help identify you on future visits.

Types of cookies we use

• Essential cookies: These are essential for the basic functioning of the site — maintaining login sessions, ensuring security, and saving form data. These cookies cannot be disabled.
• Performance cookies: These cookies are used to analyse which parts of the site are used most and to improve performance. They collect anonymous data.
• Functionality cookies: These cookies are used to remember your preferences (such as language and display settings), personalising your experience.

Cookie controls

Through your browser settings, you can choose to accept or reject cookies. Keep in mind that disabling essential cookies may disrupt some important site functions, such as staying logged in or completing transactions.

Most modern browsers include cookie management features. You can change your cookie settings by going to the browser's settings menu and navigating to the "Privacy and Security" section.

kh999 never sells your personal information or transfers it to third parties for commercial gain. However, in certain circumstances we may share limited information with trusted partners:

Payment providers

Necessary information is shared with payment providers such as bKash, Nagad, Rocket, and Upay to process financial transactions. These providers follow their own privacy policies and use the information solely for the purpose of completing transactions.

Technology and infrastructure service providers

We work with certain trusted technology service providers to operate the site, store data, and ensure cybersecurity. These providers process information only in accordance with kh999's instructions and may not use it for any other purpose.

Disclosure of information for legal reasons

We may be legally required to disclose information in the following circumstances:

• Court orders or lawful government directives
• Requests from relevant authorities investigating fraud or money laundering
• When necessary to protect our legal rights or assets
• In emergency situations to protect the safety of kh999 or other users

What we never do

• Sell personal information to advertisers
• Share information with unrelated marketing companies
• Provide sensitive information to third parties without your consent

kh999 places the highest importance on the security of your information. We have implemented multi-layered security measures following industry best practices.

Encryption and transmission security

All data transmission on kh999.cam is secured with SSL/TLS encryption. You will see "HTTPS" in the address bar of your browser, confirming that your information is being sent through an encrypted channel.

Data storage security

All stored personal information is kept in encrypted form on secure servers. Passwords are never stored directly — only encrypted hashes are kept, meaning our staff cannot see your password either.

Access controls

Through strict access control measures, only authorised staff can access user information for specific purposes. All access is logged and monitored.

User responsibilities

Security is a two-way process. Alongside us, you also have certain responsibilities:

• Use a strong and unique password
• Do not share your login details with anyone
• Notify us immediately if you notice any suspicious activity
• Avoid using your account on public or unsecured networks
• Always log out after use

kh999 retains your information only for as long as it is needed for necessary and legitimate purposes. Different retention periods apply to different types of information:

Account information

Information for active accounts is retained for as long as the account remains active. Even after an account is closed, certain information may be kept for a defined period due to legal and regulatory requirements.

Transaction information

Records of financial transactions are retained for a defined period in accordance with legal obligations. This is necessary for dispute resolution and auditing.

Customer support communications

Records of communications via live chat and email are kept for a reasonable period for the purpose of improving service quality and resolving disputes.

Data deletion requests

If you request deletion of your information, we will fulfil that request as quickly as possible within the limits of our legal obligations. Some information may not be immediately deletable for legal reasons — in such cases, we will inform you in detail.

As a user of kh999, you have certain rights over your personal information. We respect these rights and help you exercise them:

• Right of access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to rectification: If there are any errors in your information, you can request that they be corrected or updated.
• Right to erasure: In certain circumstances you can request deletion of your information. We will fulfil this request where there is no legal obligation preventing us from doing so.
• Right to restrict processing: In certain cases you can request that the processing of your information be restricted.
• Right to object: You have the right to object to marketing communications or profiling.
• Right to data portability: You have the right to receive the information you have provided in a structured, readable format.
• Right to withdraw consent: You can withdraw your consent for consent-based processing of your information at any time.

If you wish to exercise any of these rights, please contact us. We will respond within a reasonable time after receiving your request.

kh999 is for persons aged 21 and above only. We do not knowingly collect any information from minors or provide services to them.

We have age verification measures in place at the time of registration. If we suspect that a user is under the age of 21, we will request identity verification and suspend the account if necessary.

If you are aware that a minor is using our platform, please notify us immediately. We will close the relevant account and delete any information collected.

kh999 may review and update this Privacy Policy from time to time. Changes to this policy may occur due to legal updates, the introduction of new services, or improvements to service standards.

If any significant changes are made, we will:

• Display a notice in a prominent place on the website
• Notify you at your registered email address
• Update the "Last Updated" date at the top of the page

If you continue using kh999 after any changes, it will be assumed that you have agreed to the updated policy. We encourage you to review this policy regularly.